Privacy Policy
Effective Date: [2024/12/04]
Amana Properties (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website, www.stillbayproperty.com.
1. Information We Collect
We may collect the following types of personal information:
1.1. Personal Identification Information
- Name, email address, phone number, and physical address.
1.2. Transactional Information
- Property preferences, financial details (if applicable), and correspondence with us.
1.3. Technical Information
- IP address, browser type, and usage data collected through cookies and similar technologies.
1.4. Other Information
- Any additional information you voluntarily provide to us (e.g., inquiries submitted through contact forms).
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. To provide, improve, and personalize our real estate services.
2.2. To communicate with you regarding property inquiries, appointments, or transactions.
2.3. To send marketing communications (only where consent has been provided).
2.4. To comply with legal or regulatory obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1. With Service Providers
- Third parties who assist in delivering our services (e.g., IT providers, marketing agencies, or payment processors).
3.2. Legal Compliance
- Where required by law or in response to valid legal requests from public authorities.
3.3. Business Transactions
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use the site and improve our services. You can manage cookie preferences through your browser settings.
5. Your Data Protection Rights
In accordance with POPIA, you have the right to:
5.1. Access your personal information and request a copy.
5.2. Request corrections to inaccurate or incomplete information.
5.3. Object to the processing of your information for direct marketing purposes.
5.4. Request the deletion of your personal information, subject to legal or contractual obligations.
To exercise any of these rights, please contact us using the details below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our website constitutes your acceptance of these changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Amana Properties
Email: amana@amana.co.za
Phone: 027 754 3300